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The Global Guide to the Handling of Adverse Event Complaints is designed as a training manual that offers guidance to companies on setting up an internal system, appropriate to the individual company, for ensuring that any complaints of adverse events received by a company are dealt with in a logical, functional and comprehensive manner. The recommendations in the guideline are fully adaptable, with templates that can be modified to suit the large range of supplement products, the companies that produce them, and the legal frameworks within which these companies operate.

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